You have 30 days from your purchase date to return your item for in store credit at the full purchase price. Absolutely no refunds of any kind for showroom purchases. All returned jewelry items must be in the same condition as was sent to you. No jewelry will be accepted for return if it is damaged, altered or worn. All sales are final after 30 days.
You have 10 days from the time your package arrives to postmark your item for a full refund. Cristina’s Jewelry is not responsible for return shipping costs. All returned items must be in the same condition as was sent to you. No item will be accepted for return if it is damaged, changed, manipulated, altered or worn.
In-Store Credit Only
After 10 days of receipt of item, Cristina’s will offer in-store credit only, less a 15% restocking fee. Cristina’s Jewelry is not responsible for return shipping costs. All returned items must be in the same condition as was sent to you. No item will be accepted for return if it is damaged, changed, manipulated, altered or worn.
All Sales Final After 30 Days
After 30 days of receipt of item, Cristina’s will not offer in-store credit.
MOST items will include free Shipping in the Continental US. Please understand that some items, due to insurance values, size & weight concerns, and or fragility, may not be available for free domestic shipping. Any item that will not include free domestic shipping will be clearly stated in the item listing.
EMAIL US BEFORE BUYING
BEFORE WE CAN PROVIDE INFORMATION ABOUT SHIPPING INTERNATIONALLY, WE NEED TO ESTABLISH LOCATION & CUSTOMS REQUIREMENTS.
International shipping can sometimes be arranged. The cost to ship international varies greatly depending on many factors including location & insurance.
All international transactions and shipments outside of the Continental US, and any import taxes which may be applicable are the responsibility of the buyer and ARE NOT INCLUDED IN THE PURCHASE PRICE.
Shipping and Insurance costs are calculated based on location & regulations and included in the final purchase total. Certain transactions will be subject to higher shipping costs for high value packages.
USPS is our preferred shipping agency, but in some cases, FedEx, UPS, DHL & others may be used, and we insure through a third party provider.
Certain shipping destinations are restricted to us because of liability limits, import, duty, and/or insurance prohibitions, so unfortunately we will not complete a transaction to these locations.
We will not declare international shipments as repairs, or lower costs to minimize duties and taxes. Our insurance policy stipulates that the insurance value and the customs declaration have to be equal.
ITEMS SHIPPED TO, OR RECEIVED IN THE STATE OF TEXAS ARE SUBJECT TO .0825% STATE SALES TAX.